Our Values
Unequivocal Excellence
Unequivocal Excellence
Unequivocal Excellence
Unequivocal Excellence which is about achieving a quality, a standard that only a few can. It is done through hard work, precision, embracing accountability, professionalism and ownership. To achieve excellence, we understand that we must work together, leverage our strengths and hold each other accountable and be open to feedback and learning.
Being Consistent
Unequivocal Excellence
Unequivocal Excellence
Being Consistent which is about being predictable to the highest level by being persistent in our tasks, obligations and responsibilities. It is augmented as we communicate often of our concerns, intentions, expectations and progress. We minimize surprises by embracing standards and living
Services²
Unequivocal Excellence
Services²
Service² and this is a descriptor of who we are, “squared”. We are here to service others by being helpful, kind, and compassionate in a proactive manner. We “square” ourselves when we see what needs to be done and do it with excellence, mindfulness and devotion to others.
Respect
Trustworthiness
Services²
Being Respectful which is about being mindful and aware of others. We seek to understand with a high dose of curiosity of everyone’s positions and perspectives (internally to externally, left to right, introverted to extraverted) before moving forward. We operate with a patience that knows that sometimes we need to slow down and sometimes we must speed up.
Trustworthiness
Trustworthiness
Trustworthiness
Being Trustworthy which is about trust through our actions over time. We believe that trust is made of four things - - credibility, reliability, emotional connections and devotion to others. It shows up as having high integrity, goodwill and the result of being honest, even when it is hard.
Meet the Team
Gary Sims
Gary is the President, CEO, Co-Founder, and Principal owner of ARS Services. With over 30 years of experience in the field services sector, he has a degree in Resource Management from the University of Colorado and graduate studies in Business Administration and Management. He is passionate about delivering high-quality service and customer satisfaction, while fostering a culture of collaboration and innovation among his team members.
He has a proven track record of managing and growing profitable field operations for various industries, including retail photo processing, digital signage, kiosk, interactive displays, self-service dispensers and vending equipment, point of sale systems, and fitness equipment. He has successfully handled hundreds of service requests per week, overseeing hiring, training, scheduling, project management, and business development. He is also a co-owner, President, and CEO of ARS Services, a spin-off company that he helped to create in 2009. He is committed to expanding his expertise and network in the electric vehicle charging station industry, which he believes is the future of transportation.
Mark Krug
Mark is the VP of Strategic Sales, Co-Founder, and part owner of ARS Services. Previously Mark VP of Field Services, handling all aspects of the field service operations for several years for ARS Services. Mark joined Academy in 2006 after a productive career with:
(A) CPI Photo as Health & Safety Manager; (B) Fox Photo, Inc., its Senior Manager of Environmental, Health & Safety, a wholly-owned subsidiary of Eastman Kodak. Responsible for all Environmental, Health & Safety issues, in addition to handling risk management issues, managed corporate vehicles, repairs & maintenance for over 850 retail locations; (C) Wolf Camera, as Environmental Specialist with the primary responsibility of the silver recovery and single-use camera recycling programs, both of which had a 50% increase of returns during his management of the programs; and (D) Ritz Camera, their Environmental, Health & Safety Manager where Mark improved silver recovery returns and environmental compliance while reducing costs through the initiation of better training and management programs.
Mat Fisher
Mat is the General Manager of ARS Services, LLC. With ARS Services, LLC being an EOS Company, Mat is currently playing the role of both the Integrator and the Visionary. Over his career he has succeed in being accomplished in both sales & operations. However, his sweet spot is being the Visionary. Those who know Mat the best know he is so far outside the box, he forgets there is a box. He has been a top performer leveraging over 25 years of experience driving growth and optimization at elite organizations including Tesla, PepsiCo, and FedEx Office. He has been selected to lead large teams and project initiatives involving millions of customers. He is relationship-focused and results-oriented. Some of Mat’s highlights are the development of the FAST Servant Leadership model, hiring 200+ Tesla team members, enhancing the customer experience at the retail bank at Bank of America, leading FedEx Office Europe, winning the Coastal Carolina Cycling Classic three years in a row, teaching 3rd graders about the Bible for the past three years, celebrating over 30 years of marriage to his bride and raising 4 wonderful kids.